Before you begin
- You need a valid email address that you can access.
- You must be at least 13 years old.
- You need the email address throughout setup so you can verify it.
- One Economic ID is enough for supported EcoWestern services.
Creating your account
1
Enter your account details
Navigate to id.ecowestern.net/auth/signup or click Sign Up in any EcoWestern app when prompted.
Enter your email address and choose a password. Use a unique password that you do not use elsewhere.
2
Add your personal details
Enter your first name, last name, and date of birth.
3
Choose your country
Select your country from the available list.
4
Finish your account
Enter your phone number when prompted and submit the form. Economic ID then sends you to email verification.
The current signup flow requires an email address, password, personal details, country, and phone number. If a field behaves differently in your region, follow the instructions shown on screen.
Verify your email
Open the message sent to your signup address and follow the verification link. If you do not receive it, see I did not receive an email.Already have an account?
Go straight to id.ecowestern.net/auth/login to sign in.Troubleshooting sign-up
I didn't receive the verification email
I didn't receive the verification email
- Check your spam / junk folder.
- Make sure you entered your email address correctly.
- Wait a few minutes — delivery can occasionally be delayed.
- If the email still hasn’t arrived after 10 minutes, return to the sign-up page and re-enter your details to trigger a new verification email.
The verification link says it has expired
The verification link says it has expired
Use the resend option on the verification page. The exact expiration period is not currently documented, so request a new message if the link no longer works.
I get an error saying the email is already in use
I get an error saying the email is already in use
Try signing in at id.ecowestern.net/auth/login. If you forgot your password, use Forgot password.
The page shows a generic error
The page shows a generic error
Try again in a supported browser. If self-service options do not resolve the problem, open a support ticket. Account recovery is not guaranteed.
