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Azura uses Economic ID for sign-in. There is no separate Azura password or in-app sign-up.

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Sign in

  1. Open Azura in your browser.
  2. If you are not signed in, you are redirected to Economic ID at id.ecowestern.net.
  3. Sign in with your email address and password.
  4. Economic ID returns you to the Azura page you started on.
While your session is being checked, you may see a full-screen “Checking authentication…” spinner.

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If your session expires

If your session ends while you use Azura, you are redirected to sign in again automatically. Refresh the page if needed, sign in, and continue where you left off.

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Sign out

  1. Click the profile button in the top right (tooltip “User Profile”).
  2. Select “Sign Out”.
Signing out clears locally stored settings from your browser and returns you to the home page.

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Where your account details live

Your name, email address, and avatar are managed in the Economic ID portal, not inside Azura. The profile menu shows your display name and email, but they are read-only there. To change account details, recover your password, or manage security, go to id.ecowestern.net. See Manage your Economic ID for details.

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Troubleshooting

  • “Authentication failed” or repeated sign-in redirects — refresh the page and sign in again through Economic ID. See Troubleshoot Economic ID access.
  • Password or account recovery — these are handled by Economic ID, not Azura. See Contact support if self-service recovery does not work.
Never share your password, authentication codes, backup codes, passkeys, or session tokens with anyone, including support staff.