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Call Settings

eChat gives you control over your audio and video configuration during calls, so you can tailor the experience to your setup and environment.

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Accessing call settings

You can adjust call settings during an active call:
  1. On the call screen, tap the settings icon (⚙️) in the control bar.
  2. The call settings panel will open as an overlay.
You can also configure some settings before accepting a call in the incoming call screen.

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Audio settings

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Echo cancellation

Prevents your speaker output from being picked up by your microphone and sent back to the other person as an echo.
  • Recommended: Keep this on unless you’re using professional studio headphones/monitors.

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Noise suppression

Filters out ambient background sounds — fan noise, keyboard clicks, TV in the background, etc.
  • Recommended: Keep this on for most environments.

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Auto gain control

Automatically adjusts your microphone sensitivity so your voice stays at a consistent volume even as you move.
  • Recommended: Keep this on unless you’re using a dedicated microphone with its own gain control.

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Video settings

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Camera on/off

Toggle your camera before or during the call using the camera icon in the control bar.
  • Turn camera off if you need a break from being on screen, or if you have a poor internet connection (no camera = less bandwidth used).

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Choosing audio/video devices

If you have multiple microphones, speakers, or cameras connected to your device, eChat will use your system default. To change the active device:
  • Open Call Settings during the call.
  • Use the dropdown menus to select your preferred microphone and speaker.
Device selection options are available on desktop browsers. On mobile, eChat uses the device’s front/rear camera and built-in microphone by default.

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Pre-call settings

When you receive an incoming call, you can:
  • Toggle your microphone on or off before answering.
  • Toggle your camera on or off before answering.
This gives you a moment to prepare before the other person sees or hears you.

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Troubleshooting call quality

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Microphone and camera permissions

eChat needs permission to access your microphone and camera for calls. If you’re having trouble:
  1. Click the lock icon (🔒) or info icon (ℹ) in your browser’s address bar.
  2. Set Microphone to Allow.
  3. Set Camera to Allow (for video calls).
  4. Reload the page if prompted.
If you’re in a noisy environment and can’t use headphones, try keeping noise suppression on and muting yourself when you’re not actively speaking — this prevents your background noise from disrupting the call for everyone.